Welcome to Shivanita. By accessing and using our website www.shivanita.in (the “Site”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order or using our services.

1. General

  • These Terms apply to all users of the site, including browsers, customers, merchants, and contributors.
  • Shivanita reserves the right to update or modify these terms at any time without prior notice.

2. Products & Services

  • All products listed on the Site are subject to availability.
  • We make every effort to display product colors and images accurately. However, actual colors may vary slightly due to screen differences.
  • We reserve the right to limit quantities or discontinue products at any time.

3. Pricing

  • Prices for our products are subject to change without notice.
  • All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.
  • Shipping charges, if any, will be calculated at checkout.

4. Orders & Payments

  • Orders can be placed via the website and are confirmed only after payment is received.
  • We accept payment through secure payment gateways (Razorpay, UPI, Credit/Debit Cards, Net Banking, etc.).
  • We reserve the right to refuse or cancel any order due to stock issues, payment problems, or other reasons.

5. Shipping & Delivery

  • Orders are usually processed within 2–5 business days.
  • Estimated delivery time is 5–10 working days, depending on location.
  • Delays due to third-party logistics are beyond our control, but we will assist where possible.

6. Returns & Exchanges

  • We currently do not accept returns or refunds unless the product is defective or damaged upon delivery.
  • Please inspect the item upon receipt and contact us within 48 hours with proof of damage for eligibility.

7. Intellectual Property

  • All content on this website, including images, logos, text, and designs, is the property of Shivanita and may not be used without permission.

8. Privacy Policy

  • Your personal information is collected and used only to process orders and improve user experience. For more details, refer to our Privacy Policy.

9. Limitation of Liability

  • Shivanita shall not be liable for any direct, indirect, or consequential damages arising out of the use or inability to use our website or products.

10. Governing Law

  • These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in New Delhi, India.

📧 Contact Us

For any queries, concerns, or feedback, please write to us at:
📩 contact : shivanitacreations@gmail.com